- Why are your shipping cost so much? Most of our sales on our site we deliver to customers within 4 hours of our farm. We don’t imbed the cost of UPS shipping into the price of our products because so many customers are local. The bottom line is that shipping is expensive and we want you to know what you are paying for our high quality meat and what you are paying to have it delivered to you. When you know how much it costs to get our meat sent to you, we hope that you will look around and turn to farms practicing pastured and regenerative farming in your foodshed!
- Can I select ground shipping even though I am on the west coast? You can select it, but we won’t ship an order out if it takes more than 48 hours to reach you. We’ll contact you and give you a quote for upgrading to 2 day shipping. The UPS ground option is listed for those in the states that receive ground shipments the next day.
- When will my order ship? All orders placed by midnight Sunday will ship out on Monday and Tuesday. If you want to place an order, but have it shipped out on a different date, please put a note in the comment box when checking out.
- What do you use for packaging and shipping materials? Orders are packed in a biodegradable liner with either dry ice or non-toxic dry ice packs, depending on the weather and transit time.
- Can I recycle my box? Yes! The liner is biodegradable and the box is regular cardboard. To participate in our box return program, please collect 5 liners, place them in a box, and return them via UPS Media Mail by also including a book inside your box. (The rate is between $3-$5.) We’ll put the book on our “Free Library” shelf in our store and enjoy re-using the box liner. After your return of 5 box liners, we’ll reward you with EXTRA LOYALTY POINTS that can be redeemed and used for money off a future purchase. Please recycle the extra boxes responsibly.